Our aim is to provide the very best care and treatment and it is important that we welcome comments and learn from people's expereince.  Sometimes things might not go as well as expected and, when that happens, we need to look at what went wrong so that we can improve our service.

If you have a concern about the service you have received from the doctors or staff working at this practice, please let us know.

15.04.2026 Listening to People Complaints Leaflet.doc

For full guidance and an Easy Read leaflet please visit:
Listening to People: NHS Wales complaints, incidents and redress process | GOV.WALES

Please let us know if we've done something well, or about any good experiences you've had when accessing our services, so we can share this with the team.

You can email our practice manager at Claire.Baker3@wales.nhs.uk 

Thank you.