Prescriptions
Page last reviewed: 10 December 2025
Page created: 16 December 2022
Page created: 16 December 2022
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Repeat prescriptions take 3 working days to process.
You can order your medication 10 working days in advance to avoid running out.
The easiest way to order your medication is through your nominate pharmacy, via the NHS Wales App or by sending an email to prescriptionrequests.w97053@wales.nhs.uk.
Please note we do not accept medication requests over the phone.
If you are going on holiday then we can process your prescription early if you make a note of this on your request.
You can order your prescriptions in person also.
Medications reviews are conducted routinely to ensure that you are on the correct dose of the correct medication. It may be that a blood tests or a blood pressure reading is required before a medication review can be undertaken and you will be informed of this.
Acute prescriptions are for items which are required to alleviate an acute problem that has just arisen or flared up. Consequently, the majority of acute prescriptions are issued during surgery consultations and are only for short term use. Repeat prescriptions differ from acute prescriptions in that, after your GP has first prescribed your medicines, you can request future installments of medication without having to attend an appointment.
A clinician will assess your written request for acute medication and the reason that this is required, and one of two outcomes will be decided:
Alternatively, the Common Ailments Service can offer Over the Counter medication for a wide range of minor illness, including thrush, hayfever, acne and eczema. This is a free NHS service that covers 27 common ailments which is offered by all pharmacies in Wales, without the need for a GP appointment. Just walk in to your local Community Pharmacy and ask for a minor ailments consultation.
Please inform reception if you would rather collect your medication direct from a pharmacy. This is important to do as we will be moving to electronic prescribing in Summer 2026.
We are unable to fax/email prescriptions. Please register as a temporary resident with your local practice to obtain prescriptions and health care advice. We will see any patients residing within our practice area seeking the same on a temporary basis. This will not remove you as a patient from your usual practice when you see us.