If you are please let us know - we may be able to help you.

Carer Champion, Nicola Haslam-Jones 

Nicola is our Carer Champion for the practice and is available to signpost patients and families to useful support organisations.

Please contact the practice on 029 2061 2333 or email admin.w97053@wales.nhs.uk to arrange an appointment with her.

Definition of ‘carer’

A carer is someone who looks after and supports a friend, relative or neighbor who could not manage without their help. This could be due to age, physical or mental illness or disability.

It does not mean a professional care-worker or personal assistant who gets paid for their work.

You can download Looking After Someone here.

Financial support for carers and those you care for

If you care for someone, there is a range of financial benefits available to you and also to the person you care for. Do not be afraid to ask for help and claim what you are entitled to.

Carer's assessments

If you provide care for someone aged 18 or over, your local social services should carry out an assessment to see if you are entitled to any services that could make caring easier for you. A carer's assessment is about your needs as a carer.

Example of help available

1. Help with household tasks
2. Help with caring tasks during the day and night
3. Respite care
4. Activities for the ‘cared-for’ person
5. Benefits advice
6. Contact details for Chiropodist, Community Dentist, Health Visitor or Optician

There is a wealth of information on NHS Choices about carers and caring. 

Below are some links into the site that we hope you will find useful.

• Telling people

• Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

• Taking a break

  Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

• Housing and carers

  Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

• Benefits for carers

  Directing carers to the benefits that can help them in their caring role

• Benefits for the person you care for

  Advice and information on helping the person you look after get the benefits that they are entitled to

• Death and benefits

  How your benefits maybe affected after the death of the person you look after and what happens to their benefits

• Personal and household finance

  Advice on keeping a tight rein on household and personal finance for carers

• Social fund

  Other financial help 

• Tax credits

  Information on claiming tax credits and whether you might be eligible

The practice team have undergone a Dementia Awareness training session with the Alzheimer's Society and we are a Dementia Friendly Organisation.

We have made some adjustments to the premises to make it more accessible for our patients who are struggling with Dementia.

Please get in touch with us if you have any suggestions that might make your visits to the practice easier for you.

Hafal is an orgnisation that supports people with serious mental health illness and their carers.  To learn more take a look at their leaflet which outlines the service available in Cardiff.

If you would like further information or advice for Young Carers, you can contact Cardiff's dedicated Young Carers Co-ordinator:

Office number - 029 2087 2046
Mobile - 07772 439767

Alternatively you can contact:

• Cardiff Family Gateway​​​​​​​​​​​​​​​​​​​External link opens in a new window​​on 03000 133 133 (Freephone number) or email contactFAS@cardiff.gov.uk
• Cardiff YMCA Young Carers Project on 02920 465250 Ext 211 or email cardiffyoungcarers@ymcacardiff.wales

Cardiff City FC Foundation - 1927 Club

Meeting weekly on a Thursday between 10am and 12pm in the Disabled Supporters Association room on Level 3 of Cardiff City Stadium, the 1927 Club is an opportunity for people with dementia to reminisce about their passion for Cardiff City and take part in activities with others with similar diagnoses.

Working with Alzheimer's Society Cymru, Cardiff and Vale University Health Board and Sporting Memories, the 1927 Club provides a social hub at Cardiff City Stadium for individuals living with dementia in Cardiff & the Vale of Glamorgan.

For more information, email chris.foot@cardiffcityfc.org.uk

Website: Cardiff City FC Foundation | The 1927 Club

House of Memories is a museum led dementia awareness programme which offers training, access to resources, and museum based activities to enable carers to provide person centred care for people living with dementia. 

There's also a My House of Memories App dowloadable from this site (bottom of the home page) which allows you to explore objects from the past and share memories together.

Contact a Family provides support, advice and information for families with disabled children, no matter what their condition or disability.

They host disability sports events, have support group networks and parent carer workshops.  The website also provides information on support for learning, including transport.  

If you have concerns about your well-being, please visit the Dewis Cymru website where you can find local and national organisations and services to help you. 

The website has a simple search engine, you type in what you're looking for and your postcode, and the site will populate services available to you within 5 miles of your address.

District Nurses – 02920444501

Macmillan Nurse – Please discuss with GP or Practice Nurse

Cardiff City County Council – Social Services
Telephone: 029 20536444 - Website: http://www.cardiff.gov.uk (external link)

Direct Gov
Carers Allowance Tel: 01253 85 61 23 - Website: www.direct.gov.uk/en/CaringForSomeone (external link)

Carer’s UK
Telephone: 0808 808 7777 - Website: www.carersuk.org (external link)

The Princess Royal Trust for Carers
Telephone: 02920 221788 - Websites: www.carers.org (external link) or www.youngcarers.net (external link)

Carer’s Direct (by NHS Choices)
Telephone: 0808 802 0202 - Website: www.nhs.uk/carersdirect (external link)

Alzheimers Society
Telephone: 020 7423 3500 – Website: www.alzheimers.org.uk (external link)

Age Concern Cymru
Telephone: 029 20431555 – Website: www.accymru.org.uk (external link)

Deafblind - Deafblind Useful Contacts

St Isan Road Surgery cannot take responsibility for pages maintained by external providers.

Cardiff and Vale of Glamorgan Stroke Recovery Service