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Complaints Form
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Please email us any concerns you have: enquiries.w97053@wales.nhs.uk
To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately. Please read our 'Putting Things Right' leaflet which will advise on how we will process your concerns and what do to if you're not satisfied with our response. 04.01.2024 Putting Things Right Wales.doc