We operate a co-operative system with the local pharmacists in Rhiwbina, Birchgrove, Llanishen, Heath and Whitchurch so you may either leave your repeat prescriptions requests with them or place your request in the repeat prescribing box which is located on the reception desk at the surgery. Where possible please complete the order form which was attached to your last prescription by only ticking the items required.
We now take prescription requests via email prescriptionrequests.W97053@wales.nhs.uk
You can also order online via the link at the top of this page following completion of a simple registration.
Postal requests can also be accepted and when accompanied by a S.A.E. the prescription will be returned to you, please allow 5 working days for this method of request.
In addition, faxed requests will be accepted.
Unfortunately, we do not accept telephone requested medication.
- Think in advance and never run out of your medication
- Only order the medication that you actually need
- Please order all regular medication together in one monthly request
- If there is any medication listed on your request slip that you no longer take please inform the surgery
- Do not share your medication with family or friends, this can prove very dangerous
Away from home or a student going home for the holidays?
We do not fax actual prescriptions. Faxed prescriptions are not legally valid. Please register as a temporary resident with your local practice to obtain prescriptions and health care advice. We will see any patients residing within our practice area seeking the same on a temporary basis. This will not remove you as a patient from your usual practice when you see us.
Online Appointment Booking and Repeat Prescription Order Service
We are pleased to be able to offer our patients an online appointment booking service, My Health On Line. This means no more phone calls to the surgery to arrange or cancel an appointment with your GP, with My Health On Line you can now do this via a secure website from NHS Wales.
All we need from you is your email address so we can provide you with login details for the My Health On Line website.
You can also use the website to request any of your repeat medication! Extra repeat medication for holidays is no problem either with a handy message facility on the website so you can let us know when you place your order.
The website is accessible 24/7 and can be used from any device that has internet access.
Please print and send us our sign-up form to get registered, or you can pick one up from the surgery when you next visit us.
My Health Online Account Request Form
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.